About the role
In this role, you will engage with customers to address their queries and provide solutions. You will also gather feedback to help improve services and ensure customer satisfaction. This position is ideal for individuals with strong interpersonal skills and a passion for customer service.
You will be part of a dynamic team dedicated to delivering exceptional service. If you enjoy helping others and want to make a positive impact, this role is for you!
What you'll do
- Assist customers with inquiries and issues
- Provide feedback to improve services
- Maintain customer records and reports
- Follow up on customer satisfaction
What you'll need
- Bachelor's degree or equivalent experience
- Experience in customer service roles
- Strong communication and problem-solving skills
Skills
Interpersonal skills
Problem-solving abilities
Customer-focused mindset
Good to have
Experience with CRM software
Knowledge of telecommunications industry
Benefits
- Competitive salary
- Health insurance
- Career advancement opportunities
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, resolve issues, and gather feedback.
Is training provided for new hires?
Yes, comprehensive training will be provided.
What are the working hours for this role?
Typical hours are from 9 AM to 6 PM, Monday to Saturday.
Will I need to work weekends?
Occasional weekend shifts may be required.
Listing last updated