About the role
In this role, you will be the first point of contact for customers, addressing inquiries and resolving issues to ensure a positive shopping experience. Your communication skills and empathy will be key in providing excellent service.
You will handle customer queries via phone, email, and in-person interactions. This position suits individuals who are friendly, detail-oriented, and passionate about customer service. You will have the opportunity to contribute to customer feedback initiatives to improve service delivery.
What you'll do
- Address customer inquiries
- Resolve customer complaints
- Provide product information
- Gather customer feedback
What you'll need
- High school diploma or equivalent
- Experience in retail or customer service
- Strong communication skills
Skills
Communication
Problem-solving
Interpersonal skills
Good to have
CRM software knowledge
Multilingual abilities
Benefits
- Employee discounts
- Flexible hours
- Opportunities for growth
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main tasks I will be performing?
You will assist customers with inquiries and resolve complaints.
Is this position full-time or part-time?
This is a part-time role.
What is the salary for this role?
The salary range is between INR 20,000 to INR 35,000 monthly.
What experience level is required?
1-3 years of experience in customer service is preferred.
Listing last updated