About the role
In this role, you will be the first point of contact for customers, assisting with inquiries and resolving issues. Your goal is to ensure a positive experience that encourages customer loyalty. You will work closely with the sales and support teams to improve processes and enhance customer satisfaction.
If you have a passion for customer service and enjoy problem-solving, this part-time position offers you the flexibility to balance work and personal commitments while contributing to our team's success.
What you'll do
- Assist customers with inquiries
- Resolve customer issues
- Collaborate with team members
What you'll need
- 2+ years in customer service
- Strong communication skills
- Problem-solving abilities
Skills
Excellent verbal and written communication
Customer-oriented mindset
Ability to work under pressure
Good to have
Experience in e-commerce
Knowledge of CRM software
Benefits
- Flexible work hours
- Opportunity for growth
- Team-building activities
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main duties of this role?
You will handle customer inquiries, provide product information, and resolve complaints effectively.
Is this a remote position?
This role is hybrid, allowing you to work both onsite and remotely.
What experience is necessary?
2-5 years of experience in customer service or related fields is preferred.
What is the salary for this position?
The salary ranges from INR 25,000 to INR 40,000 monthly.
How can I apply?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Listing last updated