About the role
As a Customer Experience Executive, you will be the first point of contact for customers, helping to understand their needs and ensuring a positive experience. Your role will involve handling inquiries, addressing concerns, and resolving issues efficiently to maintain high levels of customer satisfaction.
The ideal candidate will possess a strong passion for customer service, excellent communication skills, and a proactive approach to problem-solving. This part-time position is well-suited for individuals seeking to balance their professional and personal commitments while making a meaningful impact on customer experiences.
What you'll do
- Engage with customers and address their inquiries.
- Ensure customer satisfaction and loyalty.
- Collect feedback for service improvement.
- Collaborate with the team to enhance service delivery.
What you'll need
- Bachelor's degree preferred.
- Experience in customer service or retail.
- Strong interpersonal skills.
Skills
Excellent communication skills.
Problem-solving abilities.
Customer service orientation.
Good to have
Familiarity with CRM systems.
Experience in sales.
Benefits
- Flexible work hours.
- Employee discounts.
- Opportunities for growth within the company.
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main responsibilities?
You will assist customers, resolve their queries, and ensure a positive shopping experience.
Is prior experience required?
Yes, we prefer candidates with customer service experience.
What is the work schedule?
This is a part-time position with flexible hours.
What is the expected salary?
The salary ranges from INR 20,000 to INR 35,000 per month.
Listing last updated