Customer Experience Executive

CiviJob · recruiting for a confidential client

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Pay
₹15,000–25,000 a month
Location
Indore, Madhya Pradesh
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Marketing

We are looking for a part-time Customer Experience Executive to enhance our customer service efforts. This role is perfect for those passionate about helping others.

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About the role

As a Customer Experience Executive, you will play a crucial role in enhancing customer satisfaction by engaging directly with clients. Your primary duties will involve addressing customer queries, resolving issues efficiently, and collecting feedback to drive service improvements. This position is ideal for individuals with a strong customer-centric mindset and excellent communication skills.

You will collaborate closely with the marketing team to ensure a seamless customer journey, contributing to both customer relations and marketing strategies. This role not only provides valuable experience but also offers flexibility in your work schedule, making it suitable for those seeking part-time opportunities.

What you'll do

  • Engage with customers
  • Resolve customer issues
  • Collect and analyze feedback
  • Collaborate with marketing team

What you'll need

  • High school diploma or equivalent
  • Experience in customer service preferred
  • Strong verbal communication skills

Skills

Excellent communication skills Problem-solving skills Empathy

Good to have

Knowledge of CRM software Basic marketing knowledge

Benefits

  • Flexible working hours
  • Opportunity for full-time conversion
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

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Questions about this job

What hours will I be working?
The role is part-time, with flexible hours to accommodate your schedule.
What are the main responsibilities?
You will handle customer queries, resolve issues, and collect feedback.
Is experience in marketing necessary?
Previous experience in customer service or marketing is preferred but not required.
Where is the job located?
The position is onsite at our Sadar Bazar office in Indore.

Listing last updated

Customer Experience Executive

₹15,000–25,000 a month

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