About the role
The Customer Experience Executive will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues effectively. This position is ideal for candidates looking to start their career in customer service or those with some experience. You will be part of a dynamic team that values customer feedback and strives for continuous improvement. The hybrid work model allows flexibility while delivering exceptional customer service.
What you'll do
- Respond to customer inquiries and support issues.
- Provide feedback to improve customer service.
- Document customer interactions.
- Assist in training new team members.
What you'll need
- High school diploma or equivalent.
- 0-2 years of experience in customer service.
- Strong verbal and written communication skills.
Skills
Communication skills
Problem-solving skills
Customer-oriented approach
Good to have
Experience in telecommunications
Familiarity with CRM software
Benefits
- Flexible hybrid work environment.
- Training and development opportunities.
- Health benefits and employee discounts.
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
Customer Experience Executive jobs in other cities
Questions about this job
What are the main tasks of a Customer Experience Executive?
You will handle customer inquiries, resolve issues, and gather feedback to improve services.
Is this a full-time or part-time position?
This is a part-time position with a hybrid work model.
What qualifications are necessary?
A high school diploma or equivalent is preferred, along with good communication skills.
What is the salary for this role?
The salary range is INR 25,000 to INR 40,000 per month.
How can I apply?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Listing last updated