About the role
As a Technical Support Executive, you will provide assistance to clients by troubleshooting hardware and software issues. Your role involves diagnosing problems, guiding users through solutions, and ensuring customer satisfaction with technical services.
This position is suited for individuals with a passion for technology and excellent communication skills. You will work closely with other IT professionals, gaining hands-on experience and knowledge in the tech industry while supporting our clients effectively.
What you'll do
- Provide technical support to clients via phone and email.
- Troubleshoot and resolve hardware and software issues.
- Document and track technical issues in the support system.
- Assist in the installation and configuration of IT systems.
What you'll need
- Bachelor's degree in Information Technology or related field.
- 1-3 years of experience in technical support.
- Strong problem-solving and communication skills.
Skills
Troubleshooting
Customer Service
Technical Knowledge
Good to have
Networking
Software Installation
Benefits
- Gain valuable experience in the IT industry.
- Opportunity to work with a supportive team.
- Potential for contract renewal.
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Technical Support Executive?
You will troubleshoot hardware and software issues, guide users through solutions, and ensure client satisfaction.
Is this a contract position?
Yes, this role is offered on a contract basis.
What qualifications do I need for this role?
A degree in IT or related field and 1-3 years of experience in technical support.
What is the salary range for this position?
The salary for this role ranges from INR 25,000 to INR 40,000 monthly.
Listing last updated