About the role
In this role, you will be responsible for troubleshooting and resolving technical problems faced by clients. You will work closely with the technical team to ensure customer satisfaction and retention. This position is ideal for individuals who are passionate about technology and enjoy helping others. Our client offers a dynamic work environment and opportunities for growth and development within the company.
What you'll do
- Troubleshoot technical issues for clients
- Provide timely solutions and support
- Document customer interactions and feedback
- Collaborate with the technical team on solutions
What you'll need
- Bachelor's degree in IT or related field
- Strong problem-solving skills
- Excellent communication skills
Skills
Technical troubleshooting
Customer service
Communication
Good to have
Knowledge of software applications
Familiarity with networking concepts
Benefits
- Health insurance
- Performance bonuses
- Career development opportunities
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will assist customers with technical inquiries, resolve issues, and maintain customer relationships.
Is this position remote or onsite?
This is an onsite position located in Sadar Bazar, Raipur.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 monthly.
What qualifications are needed for this role?
A basic understanding of IT systems and strong communication skills are required.
How do I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Listing last updated