About the role
As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries regarding products, orders, and returns. You will work in a dynamic team that values customer satisfaction and seeks to improve service efficiency. This role is ideal for individuals looking to start their career in customer service and gain valuable experience in a fast-paced environment. Our client offers training and support to help you develop your skills and advance your career.
What you'll do
- Assist customers with inquiries and resolve issues
- Process orders and returns accurately
- Provide product information and support
- Document customer interactions in the system
What you'll need
- High school diploma or equivalent
- Strong verbal and written communication skills
- Ability to work in a team environment
Skills
Customer service orientation
Problem-solving skills
Basic computer skills
Good to have
Experience in customer service
Knowledge of e-commerce platforms
Benefits
- Competitive salary and performance bonuses
- Health and wellness programs
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will assist customers with inquiries, manage order issues, and provide product information.
Is this position remote or onsite?
This is an onsite position based in CIDCO, Thane.
What qualifications do I need?
A high school diploma and good communication skills are required.
How can I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Listing last updated