About the role
In this role, you will provide technical assistance and support to customers facing hardware or software issues. Your expertise will be crucial in diagnosing problems and guiding users through solutions.
This position is ideal for tech-savvy individuals who enjoy problem-solving and have excellent communication skills. You will be responsible for logging support requests, maintaining documentation, and ensuring a high level of customer satisfaction.
What you'll do
- Provide technical support
- Diagnose hardware/software issues
- Maintain customer support documentation
- Ensure customer satisfaction
What you'll need
- Degree in IT or related field
- Experience in technical support
- Strong communication skills
Skills
Technical troubleshooting
Customer service
Documentation skills
Good to have
Familiarity with support software
Networking knowledge
Benefits
- Health insurance
- Continuous training
- Professional growth opportunities
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
Technical Support Executive jobs in other cities
Questions about this job
What are the daily responsibilities of this role?
You will assist customers with technical issues via phone and email.
Is this position full-time?
Yes, this is a full-time role.
What skills are required?
Strong technical knowledge and customer service skills are essential.
What is the expected salary?
The salary range is between INR 30,000 to INR 50,000 monthly.
Listing last updated