Customer Service Executive

CiviJob · recruiting for a confidential client

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Pay
₹25,000–35,000 a month
Location
Coimbatore, Tamil Nadu
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive, where you will be the first point of contact for customers. This role requires strong communication skills and a passion for helping others.

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About the role

We are seeking a dedicated and enthusiastic Customer Service Executive to join our client’s team in Coimbatore. In this vital role, you will serve as the first point of contact for customers, providing them with exceptional support and assistance. Your ability to communicate effectively and empathetically will be key to ensuring customer satisfaction and loyalty.

As a Customer Service Executive, your responsibilities will encompass a range of tasks aimed at enhancing the customer experience. You will handle inquiries, resolve issues, and provide information about products and services. Your goal will be to ensure that every interaction leaves a positive impression and fosters a strong relationship between the customer and our client.

The ideal candidate will possess excellent communication skills, both verbal and written, and will have a genuine passion for helping others. You should be comfortable working in a fast-paced environment and be adept at multitasking. A strong problem-solving ability will be essential, as you will often need to address customer concerns promptly and effectively.

Our client values teamwork and collaboration, so being a supportive team member is crucial. You will have the opportunity to work alongside a diverse group of professionals who are committed to delivering outstanding service. Additionally, there are opportunities for growth and development within the organization, allowing you to advance your career in customer service.

If you are ready to take on this exciting challenge and make a difference in the lives of customers, we encourage you to apply for the Customer Service Executive position today!

What you'll do

  • Handle customer inquiries via phone and email.
  • Provide accurate product information to customers.
  • Resolve customer complaints efficiently.
  • Document customer interactions and feedback.

What you'll need

  • High school diploma or equivalent.
  • Experience in customer service is a plus.
  • Strong verbal and written communication skills.

Skills

Excellent communication skills. Ability to handle stressful situations. Basic computer skills.

Good to have

Experience with CRM software. Multilingual abilities.

Benefits

  • Competitive salary.
  • Health and wellness programs.
  • Career advancement opportunities.

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

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Questions about this job

What does the role involve?
You will assist customers with inquiries and resolve issues in a timely manner.
What are the working hours for this position?
This is a full-time onsite position with standard business hours.
What qualifications are necessary?
A high school diploma and previous customer service experience are preferred.
What is the salary range?
Salary ranges from INR 25,000 to INR 35,000 per month.
How can I apply?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–35,000 a month

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