Technical Support Executive

CiviJob · recruiting for a confidential client

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Pay
₹30,000–50,000 a month
Location
Aurangabad, Maharashtra
Work mode
Hybrid
Job type
Contract
Experience
2–5 yrs
Category
IT

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Our client seeks a Technical Support Executive to provide expert assistance to clients in Aurangabad.

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About the role

As a Technical Support Executive, you will play a crucial role in providing exceptional support to clients in Aurangabad. Your primary responsibilities will involve troubleshooting technical issues, guiding clients through problem resolution, and ensuring a high level of customer satisfaction.

Successful candidates will possess strong communication skills and a solid understanding of technical concepts. You will be expected to work collaboratively with your team and utilize problem-solving skills to address client inquiries effectively.

Our client offers a dynamic work environment with opportunities for professional growth and development. If you are passionate about technology and helping others, this position may be the perfect fit for you.

What you'll do

  • Provide technical assistance and support.
  • Troubleshoot hardware and software problems.
  • Document issues and resolutions.
  • Train clients on product features.

What you'll need

  • Bachelor's degree in IT or related field.
  • Experience in technical support or helpdesk roles.
  • Strong communication and interpersonal skills.

Skills

Technical troubleshooting. Customer service excellence. Knowledge of software applications.

Good to have

Familiarity with CRM software. Experience in network administration.

Benefits

  • Flexible working hours.
  • Professional training and development.
  • Health and wellness programs.

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

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Questions about this job

What kind of support will I be providing?
You will assist clients with technical issues related to software and hardware.
Is experience in IT necessary?
Yes, prior experience in a technical support role is required.
What is the work schedule like?
The position offers a hybrid work model with a mix of onsite and remote work.
What is the salary for this role?
The salary for this position ranges from INR 30,000 to INR 50,000 per month.

Listing last updated

Technical Support Executive

₹30,000–50,000 a month

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