Customer Experience Associate

CiviJob · recruiting for a confidential client

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Pay
₹25,000–35,000 a month
Location
Aurangabad, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Retail

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Experience Associate to enhance customer satisfaction and loyalty in a dynamic retail environment.

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About the role

As a Customer Experience Associate, you will be the first point of contact for customers, assisting them with inquiries and ensuring a seamless shopping experience. You will engage with customers both in-person and through digital channels, addressing their needs and resolving any issues they encounter. This role is perfect for those who enjoy working in a fast-paced environment and have a passion for customer service.

You will be part of a supportive team that values your input and provides opportunities for growth. Your contributions will help shape the customer experience, making it memorable and enjoyable. We seek enthusiastic individuals who are ready to make a difference in customer interactions.

What you'll do

  • Assist customers with inquiries and product information
  • Resolve customer issues and complaints efficiently
  • Engage with customers through various channels to ensure satisfaction
  • Support the team in maintaining store appearance and inventory

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team and independently

Skills

Customer service orientation Problem-solving skills Basic computer skills

Good to have

Experience in retail Knowledge of CRM software

Benefits

  • Health insurance
  • Employee discounts
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will assist customers with inquiries, resolve issues, and enhance their shopping experience.
Is this position suitable for entry-level candidates?
Yes, this role is ideal for entry-level candidates with a passion for customer service.
What is the salary range for this position?
The salary for this role ranges from INR 25,000 to INR 35,000 per month.

Listing last updated

Customer Experience Associate

₹25,000–35,000 a month

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