About the role
As a Customer Support Executive, you will be the first point of contact for customers. Your primary role will involve responding to inquiries via phone, email, and chat, ensuring customer satisfaction. You should be friendly, patient, and able to handle various customer situations effectively.
This part-time position offers flexibility and the chance to work in a supportive environment. You will receive training and resources to help you succeed in providing excellent customer service. If you enjoy helping people and thrive in a fast-paced setting, we encourage you to apply.
What you'll do
- Respond to customer inquiries promptly
- Assist with product information and order issues
- Maintain customer satisfaction and report feedback
- Document customer interactions properly
What you'll need
- High school diploma or equivalent
- Excellent communication skills
- Ability to work in a team environment
Skills
Strong verbal and written communication skills
Ability to resolve conflicts
Basic computer skills
Good to have
Familiarity with CRM software
Experience in a customer service role
Benefits
- Flexible working hours
- Training and development opportunities
- Work-from-home options available
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main duties of this role?
You will handle customer inquiries and provide solutions to their issues.
Is prior experience required?
No, this is an entry-level position suitable for candidates with little to no experience.
What are the working hours?
This is a part-time role with flexible hours.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 monthly.
How can I apply?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Listing last updated