About the role
As a Customer Support Executive, you will serve as the first point of contact for our customers, assisting them with inquiries and resolving issues promptly. This remote role is ideal for individuals who are passionate about delivering excellent service and possess strong communication skills.
Working part-time offers you the flexibility to manage other commitments while contributing to our team's success. Our client values customer satisfaction and strives to create positive experiences for clients. You will receive comprehensive training to equip you with the essential knowledge and skills needed to thrive in this position.
What you'll do
- Handle customer inquiries via phone, email, or chat
- Provide solutions to customer issues and follow up
- Maintain accurate records of customer interactions
- Collaborate with other teams to improve service quality
What you'll need
- High school diploma or equivalent
- 1-3 years of experience in customer support
- Proficiency in MS Office and CRM software
Skills
Excellent communication skills
Problem-solving abilities
Empathy and patience
Good to have
Experience with telecommunications products
Familiarity with customer support software
Benefits
- Flexible part-time hours
- Work from the comfort of your home
- Opportunities for career growth
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the working hours for this part-time role?
Working hours are flexible; you can choose shifts that suit you.
What skills are essential for this role?
Strong communication skills and patience are key.
Is prior experience required?
At least one year of experience in customer service is preferred.
How do I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Listing last updated