Customer Support Executive

CiviJob · recruiting for a confidential client

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Pay
₹15,000–25,000 a month
Location
Guwahati, Assam
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Telecommunications

Join our team as a Customer Support Executive and assist customers with their inquiries and issues. This is a part-time remote position ideal for recent graduates or those looking to gain experience in customer service.

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About the role

Join our team as a Customer Support Executive, where you will play a vital role in ensuring customer satisfaction and enhancing the overall experience. In this position, you will assist customers with their inquiries and resolve any issues they may encounter, providing timely and effective support. This is a part-time remote position, making it ideal for recent graduates or individuals seeking to gain valuable experience in the customer service field.

As a Customer Support Executive, you will engage with customers through various channels, including phone, email, and chat. Your ability to communicate clearly and empathetically will be essential as you guide customers through their concerns. You will also have the opportunity to develop problem-solving skills, as you work to understand and address customer needs effectively.

Our client values teamwork and encourages a supportive environment where you can learn and grow. As part of the team, you will receive training and ongoing support to help you succeed in your role. Additionally, this position offers flexibility in hours, allowing you to balance work with other commitments.

If you are passionate about helping others and eager to start a career in customer service, we would love to hear from you. Join us in making a difference in the lives of our customers while developing your professional skills in a dynamic and rewarding environment.

What you'll do

  • Respond to customer inquiries in a timely manner
  • Provide information about products and services
  • Resolve customer complaints effectively

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Strong interpersonal skills

Skills

Excellent communication skills Customer-oriented attitude Problem-solving abilities

Good to have

Familiarity with CRM systems Basic technical knowledge of telecommunications

Benefits

  • Flexible working hours
  • Work from home
  • Skill development training

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

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Questions about this job

What will I be doing in this role?
You will handle customer inquiries via phone and email, provide solutions, and maintain customer satisfaction.
Is prior experience required?
No, we welcome entry-level candidates and provide training.
What are the working hours for this part-time position?
You will work flexible hours that suit your schedule.
What is the salary for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.

Listing last updated

Customer Support Executive

₹15,000–25,000 a month

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