Customer Support Associate

CiviJob · recruiting for a confidential client

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Pay
₹15,000–20,000 a month
Location
Kanpur, Uttar Pradesh
Work mode
On-site
Job type
Internship
Experience
0–1 yr
Category
Telecommunications

We are offering an internship for Customer Support Associates to assist our clients in the telecommunications sector.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for our customers. Your primary responsibilities will include answering inquiries, resolving issues, and ensuring customer satisfaction. This internship is an excellent opportunity for individuals who are enthusiastic about customer service and are looking to gain experience in a dynamic industry.

You will receive training and support from experienced professionals, making it a great learning environment. If you are a proactive communicator and enjoy helping others, we encourage you to apply.

What you'll do

  • Answer customer inquiries
  • Resolve issues
  • Maintain accurate records
  • Provide feedback to management

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Good communication skills

Skills

Communication skills Problem-solving Customer service orientation

Good to have

Familiarity with CRM software Knowledge of telecommunications services

Benefits

  • Hands-on training
  • Exposure to the telecommunications industry
  • Possibility of full-time employment after internship

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will assist customers with inquiries and issues related to our services.
Is prior experience required?
No, this role is suitable for freshers or those with minimal experience.
What is the duration of the internship?
The internship duration is typically 3-6 months.

Listing last updated

Customer Support Associate

₹15,000–20,000 a month

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