About the role

Our client is seeking a dedicated Customer Service Executive to join their team in Kanpur. In this role, you will be at the forefront of customer interaction, providing exceptional support and ensuring customer satisfaction. This temporary onsite position is perfect for individuals who excel in a dynamic, fast-paced environment and are passionate about delivering outstanding service.

As a Customer Service Executive, your primary responsibilities will include addressing customer inquiries, resolving issues, and providing information about products and services. You will be the voice of our client, representing their brand values while assisting customers with their needs. Strong communication skills and a friendly demeanor are essential for creating positive customer experiences.

The ideal candidate will have a proactive approach to problem-solving and the ability to handle challenging situations with grace. You will collaborate closely with team members to ensure that all customer interactions are handled efficiently and effectively. Additionally, you will participate in training sessions to continuously improve your skills and stay updated on the latest product offerings.

Working with our client offers you the opportunity to develop your career in customer service while being part of a supportive team. If you are ready to take on this exciting challenge and contribute to a customer-focused organization, we encourage you to apply for the Customer Service Executive position today!

What you'll do

Respond to customer inquiries via phone and email.

Process customer orders and returns.

Resolve customer complaints effectively.

Provide product information and support.

What you'll need

High school diploma or equivalent.

Strong communication skills.

Customer-oriented mindset.

Skills

Excellent verbal communication. Problem-solving abilities. Familiarity with CRM systems.

Good to have

Experience in a customer service role. Knowledge of product lines.

Benefits

Incentive programs.

Training and development.

Team-building activities.

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Questions about this job

What are the primary duties of this position?

You will assist customers with inquiries, process orders, and handle complaints.

Is this position temporary?

Yes, it is a temporary role with the possibility of extension.

What is the work location?

You will work onsite in Vijay Nagar, Kanpur.

What is the salary range for this role?

The salary is between INR 20,000 and INR 35,000 per month.

Listing last updated 3 Oct 2026