Customer Experience Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Coimbatore, Tamil Nadu
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Construction

Looking for a Customer Experience Executive to enhance client interactions in the construction industry. Perfect for entry-level candidates.

Apply now

About the role

As a Customer Experience Executive, you will serve as the first point of contact for clients, addressing inquiries and providing exceptional service. Your main goal will be to enhance customer satisfaction through effective communication and problem-solving skills.

This role is perfect for recent graduates or those with minimal experience who are eager to start their career in a supportive environment. You will assist in managing customer accounts, ensuring timely follow-ups on inquiries, and gathering feedback to improve services.

Our client values fresh perspectives and promotes team collaboration, offering a great opportunity for growth and learning in the construction sector.

What you'll do

  • Handle customer inquiries
  • Provide project updates
  • Gather and analyze customer feedback
  • Assist in account management

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service orientation

Skills

Communication Problem-solving Customer Service

Good to have

Basic knowledge of construction processes Familiarity with CRM software

Benefits

  • Flexible working hours
  • Professional training
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

Apply now

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Questions about this job

What will my daily tasks include?
You will handle customer inquiries, provide updates on projects, and gather feedback to improve client satisfaction.
Is prior experience required for this position?
No, this is an entry-level role, and freshers are welcome to apply.
What is the work schedule for part-time roles?
You will have flexible working hours, balancing between onsite and remote work.

Listing last updated

Customer Experience Executive

₹20,000–35,000 a month

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