Entry-Level Customer Experience Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Dharamshala, Himachal Pradesh
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Facilities

We invite applications for an Entry-Level Customer Experience Executive to enhance customer satisfaction in our facilities.

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About the role

As an Entry-Level Customer Experience Executive, you will serve as the primary contact for clients, ensuring their needs are met with exceptional service. Your responsibilities will include addressing inquiries, managing feedback, and providing solutions to enhance the overall customer experience. This position is ideal for individuals who are passionate about customer service and eager to begin their careers.

Working onsite in the scenic area of McLeod Ganj, you will join a supportive team that values your contributions and encourages professional growth. This role provides a unique opportunity to develop essential skills in communication and customer management, making it a perfect fit for recent graduates or those seeking a career transition.

What you'll do

  • Provide excellent customer service and support
  • Handle customer inquiries and feedback
  • Assist in maintaining customer satisfaction levels
  • Collaborate with team members to improve service processes

What you'll need

  • High school diploma or equivalent
  • 0-2 years of experience in customer service or related fields
  • Strong communication and interpersonal skills

Skills

Communication skills Customer-oriented mindset Team collaboration

Good to have

Familiarity with customer service software Basic problem-solving skills

Benefits

  • Flexible working hours
  • Opportunity to gain experience in customer service
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

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Questions about this job

What will my main responsibilities be?
You will assist customers, handle inquiries, and manage feedback to improve service.
Is this a full-time position?
This is a part-time position with flexible working hours.
What qualifications do I need?
No specific qualifications are required, but a passion for customer service is essential.
What kind of training will I receive?
You will receive on-the-job training to help you succeed in your role.
How can I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Entry-Level Customer Experience Executive

₹15,000–25,000 a month

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