About the role

Our client is seeking a dedicated Customer Support Executive to join their dynamic healthcare team in Tiruppur. In this role, you will be the first point of contact for customers, providing essential assistance and support for their inquiries. Your ability to communicate effectively and empathize with customers will be crucial in ensuring a positive experience.

As a Customer Support Executive, you will handle a variety of customer interactions, addressing questions about products and services, resolving issues, and guiding customers through processes. You'll work in a fast-paced environment where multitasking and prioritization are key. Your role will involve not only responding to inquiries via phone and email but also documenting interactions and feedback to help improve service quality.

Our client values individuals who are proactive and possess a problem-solving mindset. You will receive comprehensive training to equip you with the knowledge and tools necessary to excel in your position. This role offers an excellent opportunity for growth within the company, as you will gain valuable experience in the healthcare sector.

If you are passionate about helping others and have a strong desire to contribute to a team that prioritizes customer satisfaction, we encourage you to apply. Join our client in making a difference in the lives of their customers by providing exceptional support and service.

What you'll do

Respond to customer queries via phone, email, or chat

Document customer interactions

Provide information on products and services

What you'll need

High school diploma or equivalent

Strong verbal communication skills

Basic computer proficiency

Skills

Excellent listening skills Ability to empathize with customers Basic troubleshooting skills

Good to have

Familiarity with customer service software Experience in a related field is a plus

Benefits

Flexible work hours

Training and development programs

Opportunity for career growth

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Questions about this job

What will my duties involve?

Your responsibilities will include answering customer inquiries and providing information about healthcare services.

Do I need prior experience?

No prior experience is required; this is an entry-level position.

Is this job remote?

Yes, you can work from home.

What is the salary range for this role?

The salary is between INR 20,000 to INR 30,000 monthly.

How can I apply?

Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated 3 Oct 2026