Customer Support Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Facilities

We are looking for an entry-level Customer Support Executive to assist our clients in a remote capacity, handling inquiries and providing support.

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About the role

As a Customer Support Executive, you will be the first point of contact for our clients, addressing their queries and providing solutions in a timely manner. This role is perfect for candidates looking to start their career in customer service within the facilities industry. You will work remotely, allowing you to manage your schedule while still delivering excellent service.

Your day-to-day responsibilities will include responding to customer inquiries via phone and email, troubleshooting issues, and assisting clients with service requests. Strong communication skills and a friendly demeanor are essential for this role.

What you'll do

  • Respond to customer inquiries via phone and email
  • Troubleshoot customer issues
  • Assist clients with service requests
  • Maintain accurate records of customer interactions
  • Provide feedback to improve service delivery

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic computer skills

Skills

Communication Problem-solving Customer-oriented

Good to have

Familiarity with customer service software Experience in a similar role

Benefits

  • Flexible working hours
  • Work from home
  • Opportunity to grow in customer service

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

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Questions about this job

What is the work mode for this position?
This is a remote part-time position.
Are there any experience requirements for this role?
No prior experience is required; we welcome entry-level candidates.
What is the expected salary for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
What will my daily tasks involve?
You will handle customer inquiries, troubleshoot issues, and assist clients remotely.
How do I apply for this job?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹15,000–25,000 a month

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