About the role
In this role, you will be the first point of contact for our customers, providing assistance and resolving their queries related to our telecommunications services. You will need to have excellent communication skills and a customer-centric approach to ensure customer satisfaction.
This position is perfect for individuals who enjoy interacting with people and solving problems. You will work in a dynamic environment with opportunities to develop your skills and grow within the company.
What you'll do
- Assist customers with inquiries
- Resolve customer issues
- Provide information about services
- Maintain accurate records of interactions
What you'll need
- 1-3 years of experience in customer service
- Strong communication skills
- Ability to work in a team
Skills
Customer service skills
Problem-solving
Communication
Good to have
Experience in telecommunications
Familiarity with CRM software
Benefits
- Flexible hours
- Opportunity for part-time work
- Training and development resources
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Support Executive?
You will assist customers with their inquiries and provide solutions to their issues.
Is this a part-time job?
Yes, this position is part-time and onsite.
What is the expected salary for this role?
The monthly salary ranges from INR 15,000 to INR 25,000.
What qualifications are needed?
1-3 years of experience in customer service is preferred.
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