About the role
As a Customer Support Executive, you will play a key role in assisting customers with their inquiries and issues related to facility services. Your primary responsibilities will include responding to customer calls, managing service requests, and providing detailed information about the services offered by our client.
This entry-level position is ideal for recent graduates or individuals eager to start a career in customer service. You will work within a supportive team that is committed to delivering excellent customer experiences, ensuring that each customer feels valued and heard.
What you'll do
- Respond to customer inquiries via phone and email
- Manage service requests and follow up with clients
- Provide information about facility services
- Assist in resolving customer issues promptly
What you'll need
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
Skills
Customer service
Communication
Problem-solving
Good to have
Familiarity with CRM software
Experience in a customer-facing role
Benefits
- Flexible working hours
- Training and development opportunities
- Friendly working environment
Interested in this role?
It takes about two minutes. Free to apply — CiviJob never asks candidates for money.
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Questions about this job
What are the primary duties of a Customer Support Executive?
You will handle customer inquiries, manage service requests, and provide information regarding our services.
Is there a requirement for prior experience?
No prior experience is necessary, making this a great entry-level position.
What is the work mode for this role?
This is a part-time hybrid role, allowing for some remote work.
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