Customer Support Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹20,000–40,000 a month
Location
Kolkata, West Bengal
Work mode
Remote
Job type
Full time
Experience
1–3 yrs
Category
Facilities

In hand: about ₹17,900–36,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a Customer Support Executive to provide excellent service to our clients. This position is remote-friendly.

Apply now

About the role

As a Customer Support Executive, you will be the first point of contact for client inquiries, ensuring their issues are resolved effectively and efficiently. Your responsibilities include responding to calls and emails, providing detailed information about services, and assisting clients to meet their needs.

This role is ideal for candidates with strong communication skills and a talent for problem-solving. You will have the opportunity to contribute to a positive work culture while advancing your career.

Enjoy the flexibility of a remote role, allowing you to balance work and personal life while making a significant impact on customer experiences.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve customer issues in a timely manner
  • Provide detailed information about services
  • Maintain customer records and feedback

What you'll need

  • 1-3 years of experience in customer support
  • Strong communication and interpersonal skills
  • Ability to work independently

Skills

Excellent verbal and written communication Problem-solving abilities Customer-oriented mindset

Good to have

Experience with customer support software Familiarity with facilities management

Benefits

  • Work from home flexibility
  • Competitive salary
  • Opportunities for growth

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Support Executive?
You will handle inquiries, resolve customer issues, and provide information about services.
Is this a remote position?
Yes, this role is fully remote.
What qualifications do I need for this job?
1-3 years of experience in customer support is preferred.
What is the salary range for this position?
The salary ranges from INR 20,000 to INR 40,000 per month.

Listing last updated

Customer Support Executive

₹20,000–40,000 a month

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