About the role
As a Customer Support Executive, you will be the first point of contact for our customers, addressing their inquiries and providing vital information about our services in the construction industry. Your role involves handling customer complaints and working diligently to resolve issues efficiently.
This position is ideal for individuals with a passion for helping others and strong communication skills. You will thrive in our supportive team environment that encourages growth and skill development, making this an excellent opportunity to kickstart your career in customer service.
What you'll do
- Respond to customer inquiries via phone and email.
- Assist with product information and service inquiries.
- Document customer interactions and maintain records.
- Resolve customer complaints and provide solutions.
What you'll need
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Basic computer proficiency.
Skills
Strong communication skills.
Ability to handle customer complaints.
Basic computer skills.
Good to have
Experience in customer service.
Knowledge of construction services.
Benefits
- Flexible working hours.
- Remote work option.
- Opportunity for growth and development.
Interested in this role?
It takes about two minutes. Free to apply — CiviJob never asks candidates for money.
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Questions about this job
What are the working hours for this role?
The working hours are flexible and can be arranged according to your availability.
Do I need prior experience?
No prior experience is required; however, good communication skills are essential.
What is the salary for this position?
The monthly salary ranges from INR 15,000 to INR 25,000 based on hours worked.
Is training provided?
Yes, comprehensive training will be provided to all new hires.
Listing last updated