Customer Support Executive

CiviJob · recruiting for a confidential client

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Pay
₹20,000–30,000 a month
Location
Durgapur, West Bengal
Work mode
Remote
Job type
Full time
Experience
Up to 2 yrs
Category
Business Operations

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive to assist clients.

Apply now

About the role

As a Customer Support Executive, you will be the first point of contact for customers seeking assistance. Your primary duties will involve resolving inquiries, providing detailed product information, and ensuring a high standard of service delivery. This position is perfect for individuals who thrive on helping others and possess strong communication skills.

Our client fosters a supportive work environment that encourages professional growth and skill development. Ideal candidates will demonstrate a friendly demeanor, a proactive approach to problem-solving, and a willingness to learn and adapt in a dynamic setting.

What you'll do

  • Handle customer inquiries
  • Resolve complaints
  • Provide product information
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience preferred

Skills

Empathy Listening skills Basic computer skills

Good to have

Familiarity with CRM software

Benefits

  • Work from home
  • Flexible hours
  • Career growth opportunities

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

Apply now

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Questions about this job

What tasks will I be responsible for?
You will handle customer inquiries, provide support via phone and email, and maintain customer records.
Is this a remote position?
Yes, this role allows you to work from home.
What training will be provided?
Extensive training on products and customer service procedures will be provided.

Listing last updated

Customer Support Executive

₹20,000–30,000 a month

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