About the role
As a Customer Support Associate, you will be the first point of contact for customers, addressing their queries and providing effective solutions. This role involves managing customer communications through phone, email, and chat, ensuring a positive experience for all clients.
The ideal candidate will possess strong interpersonal skills and a genuine desire to assist others. You will have the opportunity to work from home, offering flexible hours that cater to your schedule. This position is perfect for individuals seeking part-time employment in a supportive work environment.
What you'll do
- Respond to customer inquiries via phone and email
- Provide information about products and services
- Resolve customer issues and complaints
- Maintain customer records and feedback
What you'll need
- High school diploma or equivalent
- Excellent communication skills
- Basic computer literacy
Skills
Strong verbal and written communication skills
Ability to work independently
Customer-oriented approach
Good to have
Basic knowledge of construction services
Experience with CRM software
Benefits
- Flexible working hours
- Remote work opportunity
- Training and development programs
Interested in this role?
It takes about two minutes. Free to apply — CiviJob never asks candidates for money.
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Questions about this job
What are the primary duties of a Customer Support Associate?
You will handle customer inquiries, provide information about services, and resolve any issues they may have.
Is prior experience necessary for this role?
No, this is an entry-level position suitable for freshers.
What is the work schedule like?
This is a part-time remote position with flexible hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Listing last updated