Customer Service Representative

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Amritsar, Punjab
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Govt Construction

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Representative in Amritsar. This role is ideal for individuals who enjoy interacting with customers and providing solutions.

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About the role

As a Customer Service Representative, you will be the first point of contact for our clients' customers, addressing inquiries and resolving issues related to construction projects. You will play a vital role in maintaining customer satisfaction while effectively communicating project updates and timelines. This position suits individuals who thrive in a fast-paced environment and have a knack for problem-solving. Our client offers a supportive team and opportunities for growth within the company.

What you'll do

  • Handle customer inquiries
  • Resolve issues related to construction projects
  • Provide updates on project timelines
  • Maintain customer satisfaction

What you'll need

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Excellent communication skills

Skills

Problem-solving Verbal communication Time management

Good to have

Familiarity with construction terminology Basic computer skills

Benefits

  • Competitive salary
  • Health insurance
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide updates on construction projects.
Is prior experience required?
Yes, at least 1 year of experience in customer service is preferred.
What is the work schedule?
The position requires a full-time commitment during standard business hours.
How can I apply?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Representative

₹25,000–40,000 a month

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