About the role
In the role of Customer Service Executive, you will be the first point of contact for our clients, addressing their queries and concerns regarding our construction projects. This part-time position is ideal for those looking to start their career in customer service within the construction industry. You will be trained to provide accurate information and support to clients, ensuring a positive experience.
You will work closely with the operations team to provide timely updates to clients and resolve any issues that may arise. This hybrid role allows you to work both from home and the office, providing flexibility in your working hours. If you are a motivated individual with excellent communication skills, we encourage you to apply.
What you'll do
- Handle customer inquiries and provide detailed information.
- Resolve customer complaints effectively.
- Maintain accurate records of customer interactions.
- Communicate updates to clients regarding their projects.
- Support the operations team in enhancing customer satisfaction.
What you'll need
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Basic knowledge of customer service principles.
Skills
Good to have
Benefits
- Flexible working hours.
- Training and development opportunities.
- Performance incentives.
Interested in this role?
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