Customer Service Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Siliguri, West Bengal
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Construction

Our client is seeking a Customer Service Executive to provide support in Siliguri, focusing on client inquiries and project information.

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About the role

As a Customer Service Executive, you will serve as the initial point of contact for clients, responding to their inquiries and providing information about ongoing construction projects. Strong communication skills and a genuine desire to assist others are essential for success in this role.

This part-time remote position offers flexible working hours, making it ideal for candidates who wish to maintain a balance between work and personal commitments. The hiring company values dedication and provides training to help you enhance your skills and grow in your career.

What you'll do

  • Assist clients with inquiries related to construction projects.
  • Provide information and updates on project status.
  • Document client interactions and feedback.
  • Work collaboratively with the project teams to enhance client satisfaction.

What you'll need

  • High school diploma or equivalent.
  • Basic understanding of customer service principles.
  • Strong verbal and written communication skills.

Skills

Excellent communication skills. Basic computer literacy. Ability to handle customer inquiries.

Good to have

Familiarity with construction terminology. Problem-solving skills.

Benefits

  • Work from home flexibility.
  • Training and development opportunities.
  • Friendly and inclusive work culture.

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

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Questions about this job

What are the working hours for this part-time role?
The hours are flexible, allowing you to work around your schedule.
Is prior experience required?
No, this is an entry-level position, and training will be provided.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
Will I have the opportunity to work from home?
Yes, this role is remote.

Listing last updated

Customer Service Executive

₹15,000–25,000 a month

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