About the role
In this role, you will handle customer inquiries, provide information about products and services, and assist in resolving any issues. This position is perfect for someone passionate about customer relations and eager to make a positive impact on the customer experience. You'll work closely with a dynamic team dedicated to providing top-notch service.
The ideal candidate should be friendly, patient, and able to communicate clearly. You will receive training to enhance your skills and knowledge, and be part of a supportive environment that values your contributions and growth.
What you'll do
- Handle customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Assist customers in troubleshooting issues.
- Document customer interactions and feedback.
What you'll need
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Ability to work in a team environment.
Skills
Excellent communication skills.
Problem-solving abilities.
Customer-oriented mindset.
Good to have
Experience in customer service.
Familiarity with CRM systems.
Benefits
- Competitive salary.
- Opportunities for career growth.
- Comprehensive training program.
Interested in this role?
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Questions about this job
What are the primary responsibilities of this role?
You will be responsible for addressing customer inquiries, providing product information, and resolving issues.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
Is this position remote or onsite?
This is an onsite position located in Sadar Bazar, Rajkot.
What is the salary range for this role?
The salary ranges from INR 25,000 to INR 40,000 monthly, depending on experience.
How do I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.
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