About the role
As a Customer Service Executive, you will serve as the initial point of contact for clients, addressing inquiries and resolving issues related to logistics and transportation. Your responsibilities will include providing timely information, managing complaints, and ensuring high levels of customer satisfaction.
This role is ideal for individuals looking to kick-start their career in customer service within the logistics sector. You will be part of a collaborative team that values customer focus and teamwork, contributing to a positive work environment.
What you'll do
- Handle customer inquiries
- Resolve logistical issues
- Maintain customer records
- Provide feedback to management
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Customer service experience preferred
Skills
Communication
Problem-solving
Customer service
Good to have
Knowledge of logistics processes
Experience with CRM software
Benefits
- Flexible working hours
- Opportunity for growth
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.
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Questions about this job
What will my main duties be?
You will assist customers with inquiries and resolve issues related to logistics.
Is this a full-time position?
No, this role is part-time, allowing flexibility.
What skills are needed for this job?
Strong communication skills and a customer-oriented approach are essential.
Can I work remotely?
This position requires onsite presence at our Patna office.
What are the working hours?
Working hours are flexible, typically in the afternoons and evenings.
Listing last updated