About the role
As a Customer Service Executive, you will be the first point of contact for customers, providing them with essential information about our services. Your primary responsibilities will include addressing inquiries, resolving complaints, and ensuring a seamless customer experience. Strong communication skills and a solution-oriented mindset are vital for success in this role.
Located in the Nungambakkam area of Chennai, you will thrive in a fast-paced environment where your contributions directly impact customer satisfaction. If you are dedicated to delivering exceptional service and building lasting relationships, we encourage you to apply.
What you'll do
- Handle customer inquiries and provide accurate information
- Resolve customer complaints efficiently
- Maintain customer records and document interactions
- Collaborate with other departments to enhance service delivery
- Provide feedback on service improvements
What you'll need
- Bachelor's degree or equivalent experience
- 1-3 years of experience in customer service
- Strong verbal communication skills
Skills
Good to have
Benefits
- Competitive hourly rate
- Flexible working conditions
- Opportunities for growth within the company
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