Customer Service Associate

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kochi, Kerala
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Construction

Our client is looking for a part-time Customer Service Associate in Kochi. Perfect for entry-level candidates looking to start their career.

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About the role

As a Customer Service Associate, you will be the first point of contact for clients, addressing their inquiries and providing detailed information about our construction services. Your responsibilities will include handling phone calls, emails, and chats, all while ensuring a high level of customer satisfaction.

This role is perfect for those eager to learn and develop their communication skills in a supportive environment. You will receive comprehensive training to help you succeed, and the flexibility of remote work allows you to balance your responsibilities effectively.

If you’re enthusiastic and ready to contribute to a customer-focused team, we encourage you to apply for this opportunity to grow your career in customer service.

What you'll do

  • Handle customer inquiries
  • Provide service information
  • Maintain customer satisfaction
  • Document interactions

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Basic computer knowledge

Skills

Communication Customer service Time management

Good to have

Familiarity with CRM software Basic knowledge of construction services

Benefits

  • Flexible working hours
  • Training provided
  • Work from home

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

Apply now

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Questions about this job

What are the key duties of a Customer Service Associate?
You will handle inquiries, provide information about services, and ensure customer satisfaction.
Is this a full-time or part-time position?
This is a part-time position.
What qualifications do I need?
No prior experience is necessary, but good communication skills are essential.
What is the salary for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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