Customer Experience Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Ludhiana, Punjab
Work mode
Remote
Job type
Contract
Experience
Up to 2 yrs
Category
Govt Construction

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Experience Executive for remote work. This entry-level role is ideal for candidates passionate about customer service.

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About the role

As a Customer Experience Executive, you will play a crucial role in enhancing customer satisfaction by addressing inquiries and providing information about our services. Your responsibilities will include resolving issues efficiently and ensuring that customer interactions are positive and constructive.

This position is ideal for those looking to start a career in customer service and who have a passion for helping others. You will have the opportunity to interact with customers through various channels, making each experience unique and rewarding.

Our client offers a supportive team environment, complete with training and resources designed to help you succeed in this role. Join us and take the first step in your customer service career!

What you'll do

  • Respond to customer inquiries
  • Assist with service-related issues
  • Promote customer satisfaction
  • Document customer feedback

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer skills

Skills

Effective communication Customer service orientation Problem-solving

Good to have

Familiarity with CRM software Ability to work in a fast-paced environment

Benefits

  • Flexible work hours
  • Work from home
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

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Questions about this job

What does a Customer Experience Executive do?
You will assist customers by answering inquiries and resolving issues, promoting positive experiences.
Is prior experience required?
No, this is an entry-level position suitable for candidates with less than 2 years of experience.
Is this role remote?
Yes, this position allows you to work remotely.
What is the salary for this position?
The salary ranges from INR 20,000 to INR 30,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Experience Executive

₹20,000–30,000 a month

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