Customer Experience Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Kalyan, Maharashtra
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Telecommunications

Looking for a Customer Experience Executive to enhance customer satisfaction and support. Great opportunity for friendly and communicative individuals.

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About the role

As a Customer Experience Executive, you will serve as the first point of contact for our customers, ensuring their satisfaction through effective communication and problem-solving. Your primary responsibilities include addressing inquiries, resolving issues, and providing comprehensive product information.

This role is perfect for individuals who possess strong communication skills and have a genuine passion for helping others. You will thrive in a dynamic environment where your efforts will significantly contribute to customer loyalty and retention.

If you are dedicated to delivering exceptional service and enjoy engaging with people, we encourage you to apply and be part of our team.

What you'll do

  • Assist customers with inquiries and concerns.
  • Resolve issues and provide product information.
  • Maintain high levels of customer satisfaction.

What you'll need

  • High school diploma or equivalent.
  • 1-3 years of experience in customer service.
  • Strong communication skills.

Skills

Excellent verbal communication skills. Problem-solving abilities. Empathy and patience.

Good to have

Experience in the telecommunications industry. Knowledge of customer relationship management software.

Benefits

  • Flexible working hours.
  • Employee discounts on services.
  • Training and development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

Apply now

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Questions about this job

What are the core responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide product support.
Is this position full-time or part-time?
This is a part-time position.
What qualifications do I need?
Prior experience in customer service is preferred.

Listing last updated

Customer Experience Executive

₹20,000–35,000 a month

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