Customer Experience Executive

CiviJob · recruiting for a confidential client

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Listing updated

Pay
₹18,000–25,000 a month
Location
Davanagere, Karnataka
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Govt Construction

Join our team as a Customer Experience Executive. This part-time role involves enhancing customer interactions and ensuring satisfaction.

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About the role

As a Customer Experience Executive, you will play a crucial role in understanding customer needs and improving their experience with our services. This entry-level position is ideal for fresh graduates or those seeking to start their career in customer service. You will be responsible for gathering feedback, analyzing customer satisfaction data, and collaborating with various teams to enhance service delivery.

Our client offers a flexible hybrid work environment, allowing you to balance your professional and personal life. This role provides valuable experience in the construction sector, equipping you with the skills needed for future career advancement.

What you'll do

  • Assist in gathering customer feedback
  • Analyze customer satisfaction metrics
  • Collaborate with teams to enhance service quality
  • Support customer inquiries and issues

What you'll need

  • Fresh graduates or candidates with up to 2 years of experience
  • Good communication skills
  • Interest in customer service

Skills

Strong communication skills Basic analytical skills Ability to work well in a team

Good to have

Familiarity with customer feedback tools Previous experience in a customer-facing role

Benefits

  • Flexible working hours
  • Opportunity to gain industry experience
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — CiviJob never asks candidates for money.

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Questions about this job

What are the main tasks of this role?
You will gather customer feedback and work with teams to improve service quality.
What qualifications do I need?
No prior experience is necessary; a passion for customer service is ideal.
What is the pay for this position?
The salary ranges from INR 18,000 to INR 25,000 per month.
Is this role fully remote?
This is a hybrid role, allowing some flexibility in work location.
How do I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Experience Executive

₹18,000–25,000 a month

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