Customer Experience Executive

CiviJob · recruiting for a confidential client

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Pay
₹20,000–35,000 a month
Location
Chennai, Tamil Nadu
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Business Operations

Join our client as a Customer Experience Executive and play a vital role in enhancing customer satisfaction and loyalty.

Apply now

About the role

In this role, you will be the first point of contact for customers, assisting them with inquiries and resolving issues efficiently. Your focus will be on delivering exceptional service and enhancing the overall customer experience.

This position is perfect for those looking to build a career in customer service and operations. You will work in a hybrid environment, allowing flexibility while being part of a dedicated team that prioritizes customer satisfaction.

What you'll do

  • Assist customers with inquiries and issues
  • Document customer interactions and feedback
  • Collaborate with team members to improve processes
  • Provide product information and support

What you'll need

  • High school diploma or equivalent
  • Strong interpersonal skills
  • Ability to work in a team environment

Skills

Good communication skills Problem-solving abilities Basic computer proficiency

Good to have

Familiarity with customer service software Experience in retail or hospitality

Benefits

  • Flexible work hours
  • Opportunity for career advancement
  • Supportive team culture

Interested in this role?

It takes about two minutes. Free to apply — IT & Tech Jobs never asks candidates for money.

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Questions about this job

What are the main responsibilities of this role?
You will assist customers, handle inquiries, and ensure customer satisfaction.
Is prior experience required?
No, this is an entry-level position suitable for freshers.
What are the working hours for this role?
This is a part-time role with flexible hours.
What is the expected salary?
The salary range is INR 20,000 to INR 35,000 monthly.
How do I apply for this position?
Click "Apply Now" on this page to apply through CiviJob. CiviJob is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Experience Executive

₹20,000–35,000 a month

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